International Business Process Redesigning (BPR) Advisor,
Afghanistan's Measure for Accountability and Transparency (AMANAT),
Kabul, Afghanistan
Company Profile:
MSI, a Tetra Tech Company, is a Washington, D.C. metro area international development firm with a 35-year history of delivering development results across the world. Our core expertise is in the fields of monitoring and evaluation (M&E), institutional development, public sector management, governance and anti-corruption. MSI has implemented projects in 90 countries around the world such as Jordan, Kenya, Indonesia, Syria, Pakistan, Afghanistan, Ukraine, Colombia and Mexico. As one of the leading companies in our field, MSI has partnered with organizations across all sectors of international development to support clients ranging from large bilateral and multilateral donors such as USAID, the World Bank and the United Nations Development Program to national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information on MSI, please visit our website at www.msiworldwide.com.
Project Summary:
Afghanistan's Measure for Accountability and Transparency project (AMANAT) is a USAID activity focused on supporting Afghan government and non-government institutions reduce and prevent corruption in the delivery of public services. The project will work closely with local counterpart agencies to identify public services that are particularly vulnerable to corruption, develop mitigation strategies, implement those initiatives, and monitor their impact. Examples of AMANAT's reforms will include administrative streamlining, improved internal controls, e-governance applications, more open data, and establishing ethics units in government agencies. The project will also promote better communication of these reforms to generate more public trust in government. In addition, civil society, business, and the media will play major roles in AMANAT by conducting robust monitoring and oversight of these institutional reforms and their impacts.
**Please note: Only US citizens or Third Country Nationals are eligible for this position
Position Summary:
The International Business Process Redesigning (BPR) Advisor will be working with BPR team of AMANAT to review, analyze and redesign the selected public services delivery processes at line ministries as well as with the Asan Khedmat (AK) team. The International BPR advisor will support the BPR team to apply process improvement, reengineering methodologies, and principles to conduct process modernization across the line ministries. The International BPR advisor will also work with the team to evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and enhancements to current systems, and to provide concrete recommendations to ensure efficient design, development, and implementation of the systems at line ministries.
The International BPR advisor will provide workshops and On-The-Job trainings for Asan Khedmat staff, AMANAT BPR and CM team, and line ministries to ensure proper implementation of the redesigned processes and to ensure sustainability of the efforts.
The International BPR advisor is an STTA (Short Term Technical Advisor) position with total 160 days of LOE.
Responsibilities:
Provide technical support to document existing processes, analyse data and recommend enhanced/redesigned processes
Conduct specialized learning classes for Asan Khedmat staff, BPR and CM National Advisors on business process mapping software and change management
Support the BPR team to create BPR manual, BPR and Business Process Improvement (BPI) methodologies and tools
Provide recommendations of best practices to the BPR and the AK team to support the implementation of activities using the change management approaches
Identify the complicated business processes in the government partner agencies, process simplification techniques and approaches
Develop, review and enrich the BPR training package
Provide concrete recommendations to support remote trainings/workshops
Conduct weekly meetings to solve problems/challenges related to the simplification of business processes in partner agencies
Develop concept notes for simplification of complicated business processes including the change management plans, sustainability plans etc
Develop and present technical briefs/presentations on successful practices of other countries regarding simplification of complicated business processes and the lessons learned that can be better applied in the context of Afghanistan
Conduct assessment of other complicated business processes of government of Afghanistan that are yet to be simplified/redesigned and submit its report to the relevant stakeholders
Qualifications:
Master's degree in the field of public administration, business administration or related social science is required
Minimum of five years of experience on business process simplification/redesigning is required
Demonstrated experience working in or with government entities on public sector reform or business process redesign is required
Track record of working effectively with government agencies and facilitating change
Knowledge of public services delivery reform processes in the context of Afghanistan or post-conflict countries
Knowledge of business process redesign
Skills in the use of process mapping/process redesigning software, database management, word processing, spreadsheet, and presentation software is required
Institutional capacity building skills on BPR is required
English fluency and professional proficiency in Dari and Pashto required
Close date: January 29, 2021
Only candidates who have been selected for an interview will be contacted. No phone calls, please.
MSI is an EEO/AA/ADA Veterans Employer.
Reasonable Accommodations: MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please email MSI.Dept.HRRecruiting@tetratechinc.onmicrosoft.com with Reasonable Accommodations in the title. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.
PI129296523